About Us

About Us

What is the STBL Covid 19 Emergency Fund?

This fund is to help Somers Town residents to support themselves and others in our community during Covid-19.

What can it be used for?

This funding is intended to support immediate needs of families and households considering the Covid-19 situation, we welcome applications from any Somers Town resident that needs financial support to help get through this difficult time.

How much funding is available?

Grants of up to £1,500 will be available.

How to apply?

Please download the application form here.

Please read the guidance notes here.

When is the deadline?

The deadline for the current funding window is the Monday 25th May 2020.




May 02, 2020 12:04 PM

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Help for hidden disabilities

Customers with ‘hidden’ conditions such as autism, diabetes, hearing loss or multiple sclerosis often need a little extra help in-store. The sunflower lanyard is now available in all stores to customers who may have a hidden disability. By wearing one, our colleagues will know that you may appreciate a bit of help. 

How to get a sunflower lanyard

The sunflower lanyard is now available in all stores to customers who may have a hidden disability. By wearing one, our colleagues will know that you may appreciate a bit of help.. Just ask at the customer service desk in larger stores, or at the checkout in smaller ones. The lanyards are free and you don’t need to provide proof of a disability.


Sainsbury’s has announced the extension of a new trial to help enhance the shopping experience for customers with hidden disabilities. The initiative will offer shoppers the option to pick up a lanyard, which has been purposely designed to act as a discreet sign for store colleagues to recognise if they may need to provide a customer with additional support when in store.

Stores currently trailing the Sunflower Lanyard are:

Enfield Bush Hill Park Local
Enfield London Road Local
Enfield Lancaster Road Local
Palmers Green Lanes Local
Waltham Cross
Borehamwood Shenley Road Local
Welwyn Garden City
London Colney
Highlands Village
Winchmore Hill
Potters Bar




Priority Opening

All day everyday key workers in the NHS, Police and Fire Service will take priority ahead of queues into our stores upon showing a valid ID. From Tuesday 14th April, we have extended our priority shopping time for emergency workers which will now include all groups entitled to a Blue Light card. This includes all Social Care Workers, First Responders and St John’s Ambulance staff, amongst many others. This is in addition to early access on a Sunday, where they can enter stores 30 minutes prior to opening.

We also opening 30 minutes early Monday - Saturday for the Elderly (over 70) and vulnerable. Please note, in England and Wales, this is for browsing only. In Scotland, purchases can be made during this time.

Opening Hours

From Tuesday 14th April, we will be extending our opening hours until 10pm Monday to Saturday. Our shelves are now well stocked throughout the day. Our busiest time is first thing in the morning, so by extending our hours you have more time to shop safely. Normal Sunday opening hours remain in place.

Aldi offers home delivery but not for groceries. https://www.aldi.co.uk/covid19


Asda are working on providing priority home delivery slots for people the Government has identified as extremely vulnerable support service.,They do not have in-store shopping times for older or more vulnerable people. But the number of customers in a store will be limited to make sure people can use social distancing.


Asda have also created a Volunteer Shopping Card. This provides a contactless and secure way for others to shop for you if you’re self-isolating.



Stores have a dedicated shopping hour for those at higher risk and the people who care for them. This takes place from 8am to 9am Monday to Saturday and from 10am to

11am on Sundays in all stores. Co-op do offer home delivery but have a restriction of 20 items to help meet demand.



Iceland offer home delivery but demand is still high.



Lidl stores do not have in-store shopping times for older or more vulnerable people at the moment.


Marks & Spencer

The first hour of trade has been set aside for people over 70 and vulnerable customers on Mondays and Thursdays.



Morrisons have no priority delivery slots or special in store shopping times

at the current time, but have started providing ‘food boxes’ with everyday essentials. These are delivered by courier.



For elderly and vulnerable customers, we offer dedicated shopping hours between 08.00 and 09.00 every Monday, Wednesday and Friday. And NHS and social care workers can shop in our supermarkets from 07.30 to 08.00 Monday to Saturday before they open.


All Tesco stores (except Tesco Express) will prioritise older people and vulnerable people between 9am and 10am every Monday, Wednesday and Friday. Tesco have home delivery and click and collect. They’re putting delivery slots aside for vulnerable customers as they add more deliveries.



The first opening hour of each Waitrose supermarket is dedicated to older people, vulnerable customers and those who look after them. Waitrose are also limiting how many people are in the shop at a time. This is to help keep the 2 metre social distancing.

Waitrose offer home delivery and click and collect. They are starting to offer priority delivery slots.

https://www.waitrose.com/ecom/help-information/customer service/coronavirus

Rapid Delivery Service

Choose up to 25 of your favourite Waitrose & Partners items and we'll deliver them to you fast — within two hours.






Soil Association

Local food and veg box schemes.


Find out if there is a food box delivery scheme in your area:



Meals on Wheels

If you are eligible, your council or other local organisations may provide meals delivered to your home.

Please see: https://www.gov.uk/meals-home


Home delivery is busy but they are trying to make more slots available daily. They’re also

continuing to prioritise those in “at risk” groups or self-isolating.



Gousto also deliver ingredients for you to cook set meals but they are only taking orders from existing customers.



HelloFresh deliver ingredients for you to cook set meals you’ve chosen from their menu.


Parsley Box

Cupboard stored ready-meals delivered to your door. They are taking new customers but delivery can take 3 to 4 days. https://www.parsleybox.com/

Wiltshire Farm Foods

Wiltshire Farm Foods are only accepting orders for ready meals from existing customers and those who are extremely vulnerable. Call 0800 046 5614 to place an order or find out more https://www.wiltshirefarmfoods.com/extremely

Other food deliveries

For the latest discounts and offers on delivered food, see the Money Saving Expert website



Get coronavirus support as a clinically extremely vulnerable person

To qualify for shopping slots priority, you will need to be on the government 'at risk' register. 

Register with this service if either:

  • you have a medical condition which means you’re classed as being clinically extremely vulnerable to coronavirus
  • you’ve been told by your GP or hospital clinician that you’re clinically extremely vulnerable and need to ‘shield’

‘Shielding’ means not leaving your home and minimising contact with other members of your household.

You’ll be able to ask for help if you need it - for example, with getting essential supplies or your basic care needs.

You can register yourself, or on behalf of someone else.

Register here - https://www.gov.uk/coronavirus-extremely-vulnerable


Asda is also working from the government list and has said that they have written to over 91,000 of their most vulnerable customers who had an email address linked to an Asda customer account.

Those who received an email have been sent advice about how to claim a delivery slot free of charge.


Iceland have announced that they are temporarily limiting online orders to customers who are over state pension age, self isolating or otherwise vulnerable, such as those who are disabled.

When you go on the Iceland website to book a delivery, a pop up will appear asking if you are over state pension age, vulnerable or self isolating.

If you click yes, you’ll be allowed to view the delivery slot calendar.


Morrisons has not implemented specific delivery slots for vulnerable customers, but has introduced other methods that they are using to try and help those customers.

These changes include:

  • Making more delivery slots available to customers through their Morrisons website and through the Morrisons Store on Amazon Prime Now
  • Launching a customer call centre for orders to be taken over the phone so that people who don’t use online shopping can still order food - that phone number is 0345 322 0000
  • Launching food boxes that are designed to provide homes with everyday essentials, with both a vegetarian and meat eater option


Sainsbury’s is also working with the government to identify those most in need of their home delivery services They are also working from the same list from the government that has the details of those extremely vulnerable to the virus.

As soon as Sainsbury’s has these details, they will get in touch with those customers.


Tesco is trying to prioritise home delivery slots for vulnerable customers, reserving “hundreds of thousands of home delivery slots a week” according to a statement from the supermarket chain. They are identifying customers using the list provided by the Government.

To try and get access to a priority slot, you can phone 0800 917 7359.


Waitrose has said that they have committed “at least 25 per cent of our orders to elderly and vulnerable customers” and confirmed they’re in the process of contacting vulnerable customers to offer them delivery slots.Waitrose have said that, to help them cope with demand, they are asking customers to wait until they get in touch with them, rather than customers trying to get in touch with Waitrose.

Shopping Slots

Our mission is to revolutionise the online shopping industry, to allow the elderly, vulnerable and self-isolating the best opportunity to shop onlin

Website: https://shoppingslot.co.uk/about





Gluten Free Foods

Gluten Free Foods Ltd was established in 1994 by father and son team Richard & Ellis Ward. Richard’s background in the gluten free industry started in 1969 after his daughter was diagnosed with a rare condition; Coeliac Disease, which at the time affected hundreds of people unlike the hundred thousand it affects today. 

Phone: 0208 953 4444

Website: https://glutenfree-foods.co.uk/


COVID-19 Newsflashes